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  1. ICS: Intelligent Communication Software - IT Service Management

    ICS is IT Service Management System Integration Compliant with ITIL in the area of: Enterprises Management, IT Services Management, End-To-End Management, IT ...
    Change Management2
    ITIL2
    Database Management2
    Application Management1
    Systems Management1
    Contingency Planning1
    Desktop Management1
    Service Level Management1
    Problem Management1
    Capacity Management1
    Software Distribution1
    Help Desks1
    Availability Management1
    Configuratioins Management0
    Costs Management0
    Customers Liaison0
    Networks Management0
    Vendors Management0

    www.ics.de - 2009-02-07

incident management1 configuration management1 change management2 money5 consulting5 itsm1 call center2 help desk software1 cash3 help4 helpdesk software1 management5 help desk2 itil2 charity3 customer support2 helpdesk2 coaching4 crm3

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